Privacy Policy
Effective date: September 27, 2026
Last updated: September 27, 2026
Lean Pain Relief Initiative ("LPRI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through leanpainrelief.com (the "Site"), how we use and share it, and the choices available to you.
This Site provides general pain-education information and resources. LPRI is an independently operated educational platform, not a medical clinic or healthcare provider. The Site does not provide appointments, diagnosis, treatment, prescriptions, or individualized medical advice.
1. Information We Collect
Information you provide
When you contact us, we may collect:
- Your first and last name;
- Your email address;
- The role or audience category you select, such as patient, caregiver, nurse, physician, therapist, healthcare organization, or other;
- The subject and contents of your message; and
- Any other information you voluntarily provide in later communications.
Information collected automatically
When you visit the Site, our website platform, hosting provider, and security tools may automatically process limited technical information, such as:
- Internet Protocol (IP) address;
- Browser and device type;
- Operating system;
- Pages requested and referring page;
- Date and time of access; and
- Security, error, and server-log information.
This information is used to deliver, maintain, secure, and troubleshoot the Site.
Please do not submit medical information
The contact form is for general questions, partnerships, speaking engagements, and feedback about our educational resources. Please do not submit medical records, diagnoses, treatment details, medication lists, insurance information, or other sensitive health information. LPRI cannot answer individualized medical questions through the contact form.
If you voluntarily include sensitive or health-related information in a message, we will use it only as reasonably necessary to handle your communication, protect the Site, comply with law, or respond to an emergency. We may delete such information when it is no longer needed.
2. How We Use Information
We may use information to:
- Respond to questions and messages;
- Communicate about educational resources, partnerships, or speaking requests;
- Operate, maintain, troubleshoot, and secure the Site;
- Prevent spam, fraud, abuse, and security incidents;
- Understand and improve the usefulness of our educational materials;
- Keep appropriate business and communication records; and
- Comply with applicable law or protect rights, safety, and property.
We do not use contact-form information to provide medical care or make clinical decisions.
3. Cookies and Similar Technologies
The Site may use cookies or similar technologies that are necessary for website operation, security, accessibility, spam prevention, and user preferences.
As of the effective date of this policy, LPRI does not use third-party advertising cookies or cross-site tracking technologies and does not use personal information for targeted advertising. If we add analytics, advertising, or other nonessential tracking technologies, we will update this Privacy Policy and provide any notice or choice required by applicable law.
You can control cookies through your browser settings. Blocking necessary cookies may cause parts of the Site to work incorrectly.
4. How We Share Information
We may disclose information in the following limited circumstances:
- Service providers: Website hosting, email, security, spam-prevention, backup, and technical-support providers may process information for us. The Site currently uses WordPress and Contact Form 7 to operate and process contact-form submissions.
- Legal and safety reasons: We may disclose information when reasonably necessary to comply with law, legal process, or a valid government request; enforce our terms; investigate misuse; or protect the rights, property, or safety of LPRI, our visitors, or others.
- Business transition: Information may be transferred as part of a merger, reorganization, sale, or transfer of all or part of the Site or its assets, subject to applicable law.
- With your direction or consent: We may share information when you ask or authorize us to do so.
LPRI does not sell or rent personal information and does not share personal information for targeted advertising.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy. Routine contact inquiries are generally retained for no longer than 24 months. We may retain information longer when needed for an ongoing relationship, a legal obligation, a dispute, fraud or security prevention, or the establishment, exercise, or defense of legal claims.
Technical logs may be retained for a shorter or longer period according to the operational and security practices of our hosting and security providers. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6. Your Privacy Choices and Requests
Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information associated with you, or to request information about how it has been used or disclosed.
You may also submit a request directing us not to sell covered personal information. LPRI does not currently sell personal information.
To make a privacy request, email info@leanpainrelief.com with the subject line Privacy Request. Please describe your request and provide enough information for us to identify the relevant records. We may ask for reasonable verification before acting on a request. We will respond within the time required by applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. However, no website, email system, or method of Internet transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites and Resources
The Site may link to third-party websites, publications, videos, organizations, or other resources. Their privacy practices are governed by their own policies, not this Privacy Policy. Review the privacy policy of any third-party service before providing personal information.
9. Children's Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, contact us so we can take appropriate action.
10. United States Operation
LPRI operates from Nevada, United States. Information may be processed and stored in the United States, where privacy laws may differ from those in your location.
11. Changes to This Privacy Policy
We may update this Privacy Policy as the Site or our practices change. The revised policy will be posted on this page with a new "Last updated" date. If a change is material, we may provide additional notice on the Site or by another appropriate method.
12. Contact Us
Lean Pain Relief Initiative
Las Vegas, Nevada, USA
Email: info@leanpainrelief.com
Subject line: Privacy Request